We're dedicated to your wellness, pleasure and satisfaction. Our products are tested for quality and all shipments are carefully inspected prior to leaving our fulfillment center.
For hygiene reasons, we do not offer exchanges, returns or refunds at this time.
If the product(s) arrives damaged, please contact us within 48 hours of receipt at hello@upstatemary.com with your order number and clear photo of the damaged product(s). After review, you will be issued a refund and/or replacement, as deemed appropriate.
If you have purchased the product(s) from a retail partner, please contact the appropriate retailer for their return + exchange policy.
All Upstate Mary items are FINAL SALE!